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About OMNI


OMNI Security is the number one most reviewed security company in Rochester and Buffalo. We take pride in providing the best Human Xperience (HX) possible for our customers. Whether you're a home or business owner, we offer the highest quality professionally installed security systems that are designed to best suit your needs. We want to make your life easier, simpler, and frictionless.

What we are all about

(HXTM) Human Xperience

We live in an increasingly connected world, watching innovation after innovation, and it’s easy for companies to get caught up in the newest “SmartTechnology” while losing sight of who it’s being made for and why. 

The companies that are thriving live and breathe people first. Their message is simple “I’m listening. I know what you want. I know what you need.” 

The opportunity to make life better for you is what inspires us. It’s what we call “The Human Xperience” 

Human Xperience is about bringing everything we do back to how we can simplify and improve lives, give people more freedom, relieve their worry, keep them safe, save them money, inform them and empower them. 

That’s what we call smart.

Technology should simplify our lives not complicate it;

Consumer adoption of technology is shifting the way people manage their lives. Unfortunately, too many technologies promise to simplify but actually create complexity. That’s just wrong. Technology should adapt to people rather than the other way around. 

We don’t mold people to technology. 

By thinking from the human experience back to the technology, the experience becomes rewarding and natural, not complex and confusing. 

By thinking human experience first we’re making the lives of people better.

“Here’s what I want” 

We stay connected to what people want to experience in their daily lives and how we can make that experience real for them. Here’s what we’ve found to be the most important things people want from us. 

Protect what’s most important to me

Improve my day-to-day living 

Save me time 

Reduce my worry 

Put me in control 

Keep it simple for me 

Make it affordable 

Be there when I need you

So let's start by asking
the right questions

1

What do you want the day to day experience to be?

3

How will your life, your home, your business become better when you have this?

5

How do you want to feel
one year later?

2

What do you want
to change?

4

How do you want to feel
when we're done?

1

What do you want the day to day experience to be?

2

What do you want to change?

3

How will your life, your home, your business become better when you have this?

4

How do you want to feel when we're done?

5

How do you want to feel one year later?

Your expectations are the perfect starting point. We would rather hear what you want
your experience to be rather than tell you what we think it should be. After all, it’s
your experience.

 

We'll then tell you how we can create the experience for you